1. Introduction

Welcome to the LORD OF CHELSEA website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use, which govern LORD OF CHELSEA’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.


2. Definitions and Interpretation

a) The following expressions shall have the following meanings in these terms and conditions:

  • "We", "us", "our", "Company", and “LORD OF CHELSEA” shall mean LORD OF CHELSEA LTD, a company registered in the United Kingdom with company number 14779776, having its registered office at 167-169 Great Portland Street, London, W1W 5PF, United Kingdom
  • “Supplier” shall mean any third-party service provider, including but not limited to agents, partners, freelancers, and other entities supplying services to LORD OF CHELSEA.
  • "You" and “your” shall mean the individual person accessing our website or contacting us directly.


b) In these terms and conditions (except where the context requires):

  • The clause headings are for convenience only and shall not affect the interpretation of this Agreement;
  • Use of the singular includes the plural and vice versa; and
  • Use of any gender including the other genders.


c) Your use of our services and all reservations you book through us are subject to the following terms and conditions, which we may amend at any time at our absolute and sole discretion. You agree to be bound by the terms and conditions that are in effect at the time of your booking.


3. Scope of Services

LORD OF CHELSEA provides a wide range of services, either directly or through third-party suppliers, freelancers, and partners. Our services include but are not limited to:

  • Travel Management (Luxury Travel Arrangements, Opulent Accommodation Booking, Fine Dining Reservations, Personalised Shopping Experience, Exclusive City Excursions)
  • Lifestyle Management (Household Management, Travel & Transport, Dining & Gastronomy, Personal Shopping, Health & Wellness, Event & Entertainment, Safety & Security, Education Advisory, and Domestic Staffing)
  • Corporate Solutions (Private Assistance, Travel Arrangement, Event Coordination, Relocation Assistance, Strategic Consultancy, Project Management, Property Management, Business Advancement)


For detailed descriptions of our services, please refer to the relevant sections on our website or contact our customer service team.


4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of LORD OF CHELSEA and is protected by UK and international copyright laws. The trademarks, logos, and service marks displayed on our website are LORD OF CHELSEA's registered and unregistered marks. Unauthorised use of any content or trademarks is strictly prohibited.


5. Use of Website

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.


6. Services and Third-Party Providers

LORD OF CHELSEA collaborates with various suppliers, freelancers, and third-party providers to offer premium concierge services. We strive to work with reputable partners but are not responsible for the acts or omissions of these third parties. Any contractual agreements, transactions, or services provided by third parties are governed by their respective terms and conditions.


7. Limitation of Liability

To the fullest extent permitted by law, LORD OF CHELSEA LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our website.
  • Any unauthorised access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our website.
  • Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our website by any third party.


8. Indemnity

You agree to indemnify and hold harmless LORD OF CHELSEA, its suppliers, and any of our or their officers, directors, employees, and agents from and against any claims, causes of action, losses, damages, fines, penalties, or other costs or expenses (of any kind), brought by any third party against LORD OF CHELSEA as a result of your use of this website or your failure to comply with these terms and conditions.


9. General

a) Force Majeure: LORD OF CHELSEA shall not be liable for any failure or delay in the performance of its obligations under these terms and conditions if the failure or delay is caused by any acts of god, natural catastrophe, war, civil commotion, industrial disputes, internet outage, terrorism, flood, earthquake, epidemic, or any other circumstance beyond its reasonable control.


b) Entire Agreement: These terms and conditions constitute the entire agreement between the parties relating to the services and products provided by LORD OF CHELSEA and supersede any previous agreement (whether written or oral) relating to the same. No representation, warranty, undertaking, or promise shall be taken to have been given or be implied from anything said or written in negotiations between us and you, except as expressly stated in these terms and conditions.


c) Governing Law and Jurisdiction: This Agreement shall be governed by the laws of the United Kingdom, whose courts shall have sole jurisdiction in relation to all matters arising out of or in relation to the services and products provided by LORD OF CHELSEA under these terms and conditions.


d) No Joint Venture: No joint venture, partnership, or agency relationship of any kind is created or arises as a result of your use of this website.


e) Severability: If any provision contained in these terms and conditions is or becomes invalid, illegal, or unenforceable, the remaining provisions shall survive unaffected.


f) Content Liability: We shall have no responsibility or liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising out of or based upon your website. No link(s) may appear on any page on your website or within any context containing content or materials that may be interpreted as libellous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.


g) Hyperlinking: You may link to our home page, to publications, or to other website information so long as the link:

  • Is not in any way misleading;
  • Does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and
  • Fits within the context of the linking party’s site.


10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: info@lordofchelsea.co.uk
  • Telephone: 0204 581 5555
  • Trading Address: International House, 6 South Molton Street, Mayfair, London, W1K 5QF, United Kingdom

By using our website, you acknowledge that you have read, understood, and agree to be bound by the above Terms and Conditions. Thank you for visiting LORD OF CHELSEA website.

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